The answer, according to PSMJ’s
salary survey, is almost everyone! From the Chairman of the Board to a junior
project manager, your people need to
be involved. And who better to sell your firm and services than those who know
it best.
Here’s the breakdown of average
percent time spent on BD activities by personnel category, as reported in the 2013 PSMJ A/E Management Compensation
Benchmark Report:
Position
|
Time
Allocated to BD Activities (%)
|
Chairman of the Board
|
30
|
Chief Executive Officer
|
29
|
Executive Vice President
|
28
|
Senior Vice President
|
26
|
Other Principals
|
23
|
Director of Finance
|
3
|
Controller
|
7
|
Business Manager
|
13
|
Director of Administration
|
1
|
Director of Operations
|
18
|
Director of Quality Control
|
8
|
Director of Business Development
|
68
|
Director of Human Resources
|
3
|
Director of Computer Operations
|
5
|
Branch Office Manager
|
21
|
Department Head
|
19
|
Senior Project Manager
|
11
|
Junior Project Manager
|
7
|
Follow these tips to increase
participation from key people:
*
Senior executives. Include them in the BD
accountability list. This list provides a reminder that, without clients, your
organization is nothing. And who knows the top echelon at your best clients’
organizations better than your senior executives?
*
Director of operations. He or she
may enjoy the day-to-day in-house routine of running the office. Assign
specific BD responsibilities such as client sponsor roles to this individual.
Who else knows the full scope of services the operation can provide and war
stories to back it up?
*
Junior project managers. When a
staff engineer gets promoted to any “project manager” role, be sure to sit down
with the new PM and clearly state your expectations related to business
development. And assign a good mentor (see article on page xx).
You have a wealth of BD assets. Take
every opportunity to involve your personnel at all levels!
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